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GevaliaCSR4
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  • Answer count
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  • First answer
    January 9, 2012
  • Last answer
    July 28, 2014
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GevaliaCSR4's Answers
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There is no expiration date on the box, how long can it stay fresh?

Glad to answer your question. If you do not see a best by date, it may be in Julian date form. Please contact our Customer Service Center at 1-800-438-2542 for further assistance with reading the Julian date. Gevalia Tea has a shelf life of 2 years if unopened. After the tea has been opened it has a shelf life of 6 months. Thanks for asking.
1 day ago
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GevaliaCSR4
 

Is this tumbler BPA free?

Great question. Yes, the Copco Tumbler is BPA free. Have a great day.
1 day ago
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GevaliaCSR4
 

what is the nutirition information for this product?

What is the nutritional information for Gevalia Traditional Roast?
Glad to answer your question. There is not nutritional value for Gevalia Traditional Roast as it is 100% coffee. Thanks for asking.
1 day ago
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GevaliaCSR4
 

How do I clean the water side?

I accidentally put the coffee crystals in there. Does it come apart?
It is cm650 model.
Hello Linda. The coffeemaker does not come apart. Please refer to your manual for clean instructions. If you do not have you manual you can use the following link to view and/or print the manual for your coffeemaker. Have a great day.

http://demandware.edgesuite.net/aag...
1 day ago
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GevaliaCSR4
 

Has this been discontinued?

Glad to answer your question. Gevalia Peppermint Mocha is a winter seasonal selection. Keep an eye out for it to be coming back this winter. Thanks for asking.
5 days ago
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GevaliaCSR4
 

Is there a new Traditional Roast in stores?

We have found a new Traditional Roast Gevalia coffee in grocery stores that is described as Mild on the package. Is this coffee different from the Traditional Roast we used for years which was always described as Medium? Is this a change in packaging or a new type Gevalia?
Thanks for asking. Gevalia retail products have had a change to the packaging and roasting scale. However, there is no change to the flavor of this product. Traditional Medium will not read mild but it is the same coffee. Thanks for asking.
6 days ago
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GevaliaCSR4
 

In what country are these mugs made?

Glad to answer your question. Gevalia Ceramic White Mugs are made in China. Thanks for asking.
6 days ago
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GevaliaCSR4
 

Availability of Mastro Lorenzo Crema Coffee

Will you still carry this? Why is it not available? ETA??
Glad to answer your question. Unfortunately, Mastro Lorenzo Crema has been discontinued. We would like to recommend Gevalia Crema. We hope you will give it a try. Have a great day.
1 week, 4 days ago
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GevaliaCSR4
 

Why are you discontinuing your best coffees? Such as Costa Rica Peaberry.

Great question. Our focus is to bring you the highest quality coffee possible and to do so; we must focus on sourcing only the best beans from around the world. We’re sorry about your disappointment and want to let you know it was not an easy decision to discontinue some of our coffees. Because your loyalty is important to us we would love to have one of our coffee experts recommend alternatives we think you’ll love. Please call us at 1-800-GEVALIA. We would love to help you pick another variety. Have a great day.
1 week, 4 days ago
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GevaliaCSR4
 

Earl Grey tea bags

ARe you not selling Earl Grey tea bags anymore?
Thanks for asking. We will be discontinuing Gevalia Earl Grey Tea once we run out of stock. However, you can still place a one time order or add this item as a one time with your next shipment on auto deliveries. Have a great day.
1 week, 4 days ago
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GevaliaCSR4