I have had mine 7 yrs and it still makes a whole pot just fine. So easy to use and the automatic timer is fabulous. Set it and forget it, wake up and I have a hot pot of coffee. Easy to use and makes any amount perfectly everytime. I don't understand the comments that people can't pour the water in. Really? Come on it is basic, Its not rocket science. If you can't pour water in this maker then I can't even imagine what else you have trouble with.