Replacement part for CM500
The "pause & serve" mechanism at the bottom of the filter basket on the CM500 is made up of three small parts: (1) a black plastic button with a 1" stem; (2) a spring; (3) a small (1/4") round elastic washer. The washer slips over the end of the stem and holds the entire pause & serve mechanism in place in the filter basket. Without the small elastic washer, the entire coffeemaker won't function. The elastic washer probably costs about one cent.
I need a replacement elastic washer. Can Gevalia mail me one?